Contact Us
Pet Pals®
13401 W 43rd Drive #15
Golden, Colorado 80403
1-877-Pet-Palz (877-738-7259)
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Shipping
All orders are shipped on the same day or the following business day. Residential orders are automatically shipped using USPS Priority Mail service unless a different method is selected by the customer. U.S. orders with a subtotal of at least $70 receive FREE shipping.
Canadian customers, please call (877) 738-7259 to place your order. For all other international customers, it is recommended that you contact us to determine shipping costs.
Satisfaction Guarantee and Return Policy
Pet Pals products are 100% satisfaction guaranteed. Please contact us with any questions or concerns and allow at least 30 days of use, before deciding whether or not you are satisfied with the product. If you are still not satisfied at that time, we will issue a 100% product refund. Any remaining unopened product can be returned to us for full product refund or replacement, within 60 days of the purchase date.
Nutritional supplements are not drugs and should not be expected to cure any disease.
Side Effects
Pets can exhibit sensitivity to some of the ingredients in our vitamin formulas. The most common effect is gastrointestinal upset, notably diarrhea or vomiting. If either occurs, we recommend that you reduce the daily use to half for a week before returning to the full amount. Giving the supplement with food may also relieve an upset stomach.
If you think your pet has overdosed on one of our products, click here.
Contraindications
Calming Bliss is NOT recommended for use with tricyclic anti-depressants or selective serotonin reuptake inhibitors (SSRI's). Please ask your veterinarian if you think your pet may be taking these types of medication.
FAQs
Q: I've heard that grapes are toxic to dogs - is that true?
A: Yes, grapes and raisins have been known to cause kidney failure in dogs. However, eating grapes or raisins is not the same as taking a grape seed extract supplement. In fact, the Animal Poison Control Center has stated that grape seed extract is not a threat. Numerous studies have proven grape seed extract to be safe for animals and it is recognized by animal feed officials as a safe ingredient.
Q: Is it true that dogs can get hyperthermia from eating hops?
A: Discarded brewer's hops plugs have caused toxicity in dogs. The hops extract used in Calming Bliss is a different format and is recognized as safe for use in animal feeds. The amount ingested is also a factor, and we use an amount that is both safe and effective for animals.
Q: Can I use Pet Pals® products if I am already giving my pet Rimadyl® or another NSAID (non-steroidal anti-inflammatory drug)?
A: It appears to be safe and may even help protect your pet from possible drug side effects, such as liver damage.
Q: My pet has diagnosed food allergies, what type of flavors do you use?
A: Our products contain vegetarian soy-based flavors. Calming Bliss, Daily Love, and Young-4-Life contain a pork liver flavor.